Privacy Policy
Elara Care is a women’s health publication at elara.care. This policy explains how we handle personal information when you read the website or contact us at hello@elara.care.
1. Reading the publication
The website provides free articles, health guides, categories, and author and expert profiles. You do not need a reader account to read them. This release does not offer reader accounts, comments, subscriptions, payments, a directory, a calculator or app integrations.
When you visit, your browser sends requests to the services delivering the website and its content. These requests include technical information needed to respond, such as your IP address and the page or resource requested. The website is hosted on Vercel and uses Sanity to manage its content.
2. Contacting us
If you use our email link, your email service sends your message to hello@elara.care. We receive your email address, message, attachments and any other information you include. We use this information to respond to your enquiry or correction request.
You can read the website without contacting us. If you want a reply to an enquiry, we need your contact details. Please include only information relevant to your enquiry.
Sending an enquiry does not subscribe you to a newsletter or give us permission to send unrelated marketing emails.
3. Sensitive information
You do not need to send your medical history, symptoms or other personal health information to read our articles. Please avoid including sensitive information about yourself or another person in a routine enquiry.
The editorial inbox is not a medical consultation service. If you need advice about your health, contact an appropriately qualified health professional. Sending us a personal story does not, by itself, give permission to publish it with your name.
4. Links to other websites
Our articles may link to external websites, including sources and references. If you follow a link, that website handles information under its own privacy practices. Check its privacy notice before giving it personal information.
5. Requests about your information
You can contact hello@elara.care to ask about information we hold about you, request a correction or raise a concern about how it is used. Please give enough detail for us to understand your request without sending unnecessary sensitive information.
Depending on the data protection law that applies and the circumstances, your rights may include access to your information, correction, deletion, restriction of use, an objection to certain processing and data portability. Where processing relies on your consent, you may withdraw it. Legal exceptions can apply to some rights.
Where the UK GDPR applies, you have an absolute right to object to the use of your information for direct marketing, including related profiling. You can also object to processing based on legitimate interests because of your particular circumstances. A right of access request is normally answered within one month, subject to lawful extensions and other applicable rules.
Where UK data protection law applies, you can raise a data protection complaint with us at the address above. We will acknowledge it within 30 days, investigate it appropriately and communicate the outcome without undue delay. You also have the right to complain to the Information Commissioner’s Office through ico.org.uk/make-a-complaint. Other applicable laws may give you rights to complain to another supervisory authority.
6. Changes to this policy
We will update this policy when we change how we handle personal information and notify you where the law requires it. Updating the policy does not replace the need to ask for consent where required.